私隱聲明

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私隱政策

我們是 Reemit Limited（下稱為「我們」、「本公司」或 “ARBATA”)，且我們擁有及經營網站 www.onlinearbata.com (下稱為「本網站」 )。我們的網站透過互聯網（包括透過使用應用程式）提供線上購物模式，並提供一站式送貨服務（「服務」）。我們重視閣下的私隱權，並竭力維護閣下個人資料得到保密。此私隱政策適用於我們提供的所有產品及服務，說明我們可如何收集、使用及披露閣下的個人資料。本私隱政策受《個人資料（私隱）條例》（香港法例第486章）（以下簡稱「私隱條例」）規管並奉行其有關規定。

 

收集個人資料的目的及用途
 

閣下毋須提供任何個人資料以瀏覽或使用本網頁。當閣下登記使用我們的服務或網上內容，我們會收集閣下的個人資料以便我們能夠為閣下提供服務。閣下可拒絕向我們提供個人資料，但在此情況下，我們可能無法為閣下提供服務。閣下提供個人資料，即代表閣下同意我們按本私隱政策聲明使用閣下的個人資料。

 

從閣下收集所得的個人資料可能會用於以下用途：

為閣下提供有關的服務；

核實閣下的帳戶身份；

為閣下處理訂單及處理與服務有關的付款指示或追收應繳款項或其他要求；

就為閣下提供有關服務而分析、核實及／或檢查閣下的信用、付款及／或狀況；

為閣下設計所需服務；

為閣下提供客戶服務；

進行市場研究、統計及行為分析；

審核；

按適用法律、規則及規例的規定作出披露；

直接促銷本公司及相關聯公司的產品及服務。

 

所收集的個人資料類別

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好茶養生或會要求閣下提供下列的個人資料，以便就閣下的服務進行登記及管理。倘若沒有此等資料，便不可能滿足閣下的服務要求。此類資料包括（但不限於）：

(i) 姓名；

(ii) 聯絡詳情，包括聯絡人姓名及電話號碼，或電郵地址、送貨地址。

在某些情況下，閣下或需按要求提供若干資料，好讓我們改善我們的產品及服務，為閣下提供切合需要的資訊類別。在大部分情況下，閣下可選擇不提供此類資料。然而，若有關的服務是按個人所需而設，或產品的供應是需要閣下提供所有要求的資料，不提供此等資料會令本公司不能提供所需的服務。此類資料包括（但不限於）：

(i) 性別；

(ii) 飲食喜好及生活習慣

(iii) 其他有關並已使用的產品及服務。

本公司的網頁伺服器亦會收集有關閣下接駁互聯網期間的資料，以不記名方式作為伺服器使用量的綜合統計之用，藉以加強服務，更能滿足到訪本公司網頁人士的需要及期望。此類資料包括（但不限於）：

(i) 瀏覽器類型及版別；

(ii) 操作系統；及

(iii) 互聯網規程(IP)地址及／或網域名稱。

 

個人資料之保密、披露及保安
 

除非取得你的書面同意，我們／本公司不會為得益而以你的個人資料及聯絡資料進行交易。  我們／本公司收集及持有關於你的個人資料均會被保密處理；但若需要按法例的規定或要求而履行法律責任，或為你提供服務，或執行收集個人資料的原來目的或直接有關之目的，本公司有可能會向下述人士披露該等資料（不論其身處香港或香港境外）：

具管轄權的法院、執法機關、或其他政府法定或監管部門、機構或組織；

本公司之聯繫公司、參與服務銷售及市場推廣或行政，或提供貨品╱服務的賣家或承辦商、代理或其他服務供應商；

任何對本公司有保密責任的其他人士，包括已承諾保密該等資料的公司集團成員、資訊科技顧問、資料處理承辦商、審計師、會計師、或律師；

銀行、金融機構、信用卡發行公司或追收欠款服務公司。

任何由你傳送或登載於我們網站或網站任何部份的問題、意見、建議或資料，除個人資料外，均視作以非保密及非專有資料的形式自願提供予本公司。我們有權自行將該等資料在其他地方使用、複製、披露、傳送、刊載及/或登載，包括但不限於為服務的開發和推廣及為滿足客戶的需要等目的，而將該等資料提供給任何聯繫公司。

我們／本公司將盡一切合理的努力以確保我們／本公司持有的所有個人資料均儲存於可靠穩妥及安全的地方。

我們會盡力將收集到的所有個人資料保密。然而，請你理解我們不可能保證傳輸資料的安全。

個人資料

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閣下與我們進行業務往來之時，我們將保存您的網上交易紀錄以作審核之用。我們的一般政策是將有關資料保存一段合理時間。我們並不提供設施供閣下在網上刪除我們所持之個人資料。

 

直接促銷

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我們擬將向您收集的個人資料用於直接促銷用途，就此而言，本公司須要取得您的同意。如閣下已提供您的可辨識個人身份的資料給我們，您便可能會不時收到我們或我們相關聯公司的電話、電郵或直接的推廣郵件。我們主要透過電子郵件與您溝通，如果您希望取消訂閱直接促銷，您可以點擊促銷電郵中的取消訂閱連結，我們便會將您從通訊名單中剔除，且不需要您付上任何費用。另外，您亦可電郵至contact@hocha.hk聯絡我們的客戶服務部以取消訂閱。

 

查閱及更正資料

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如閣下希望查閱及／或更正您在網上提供給我們的可識辨個人身份的資料，請電郵我們：

電郵地址：infowoodss@gmail.com 

 

Cookies的使用

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當閣下瀏覽本公司網站時，除非另有說明，否則本公司祇會記下閣下曾經到訪，而不會收集任何可辨識閣下個人身份的資料。本網站任何部分所使用的Cookies(如有)，並非用於收集可辨識個人身份的資料。Cookies是儲存於上網人士的電腦內的電腦檔案，用於獲取配置資料以及分析上網人士的瀏覽習慣。Cookies可免除您每次瀏覽網站時重新登記的麻煩，並通常用於追蹤您喜歡選擇的網頁主題。閣下有權選擇不接受Cookies，但這樣的話有可能使您無法使用或啟動本公司網站的若干功能。

「曲奇」檔案是一個當你進入本公司網頁及移動應用程式時存儲於你的電腦（或其他電子裝置）的小型文字檔。我們在本網頁使用「曲奇」檔案，以便：

在你瀏覽本網頁及移動應用程式時辨認你的身分

取得有關你喜好的資料、查閱及瀏覽行為、網上活動及互聯網的使用情況

持續追蹤你購物籃內儲存的項目，協助你通過結賬的手續

進行研究及統計分析，協助我們改善服務，更了解訪客及訪客的要求及興趣

提供切合你個人興趣的廣告，更有效地進行我們、業務夥伴及廣告商的促銷及廣告計劃

使你的網上活動更有效率，體驗更佳

使安全措施更嚴密

我們使用「曲奇」檔案取得的資料可能不含你的個人資料。儘管我們可能取得你的電腦或其他電子設備的資料（如IP地址、瀏覽器設定、瀏覽紀錄及／或其他互聯網紀錄資料），但未必可以識別你的身分。由於非個人資料與個人資料混雜，就私隱政策而言，我們視有關資料為個人資料。在若干情況下，我們可以收集你的個人資料，但必須經你填妥網上表格自願提供，或於你在我們的網頁及移動應用程式購買貨品或使用服務時收集。

假如你不允許「曲奇」檔案的使用，可在互聯網瀏覽器及電子裝置上作出調整。如你停用「Cookies」檔案，即表明你知道可能無法使用我們網頁及移動應用程式的某些功能。

 

適用範圍

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本私隱政策聲明只適用於本公司網頁。我們網頁可能載有通往其他網址及網頁的連線點。 每當閣下啟動任何此等連線網址，例如點選任何廣告客戶的連線欄目，閣下即已離開了我們的網址；而閣下在離開我們網址後向任何其他團體提供的任何個人資料或任何其他資料，一概不在本公司的管控範圍內。閣下須承擔一切瀏覽或使用其他網址的風險。

個人資料之查閱及更正

如閣下對好茶養生之私隱政策有任何疑問，或有意查閱或更正個人資料，閣下可電郵我們：

電郵地址：infowoodss@gmail.com 

 

修改私隱政策

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我們可不時修改本私隱政策，並於我們網頁公佈。您可不時瀏覽本私隱政策，以確保您得悉最新版本。

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PRIVACY POLICY

 

Privacy Policy

We are Reemit Limited (collectively referred to as “we”, “the company” or “ARBATA”) and we own and operate the site www.onlinearbata.com (collectively referred to as “our site”). Our site offers a convenient way to shop online over the Internet, including by using our applications, and also provides one-stop home delivery services (referred to as “services”). We recognize the importance of your privacy and maintaining the confidentiality of your personal information. This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose your personal information. This Privacy Policy is governed by and observes the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) (the “Ordinance”).

Purpose of Collection and Use of Personal Data
 

You need not supply any personal data in order to access the company’s website. When you participate in, access or sign up to any of the services, personal data is collected from you to enable us to provide you with the services. You may decline to provide us with the requested personal data, but in such case we may not be able to provide the services to you. By submitting your personal data, you consent to the use of that data as set out in this Privacy Policy Statement.

 

Personal data collected from you may be used by the company for:

Providing you with the related services;

Verifying your account identity;

Handling your order(s) and payment instructions, or collecting outstanding bills or other instructions;

Analyzing, verifying, and/or conducting credit checks, payment details and/ or conditions, so as to provide you with the related services;

Designing services for you;

Providing you with customer service;

Conducting marketing research, statistics analysis, and behavior analysis;

Auditing;

Making disclosures when required by applicable laws, rules and regulations;

Direct marketing of the products and services of the company and its business partners.

Types of Personal Data Collected

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For the purpose of carrying on the company’s business, including registration and administration of the company’s website and related products and services (including relevant online services), you may be requested to provide personal data such as, but not limited to, the following, without which it may not be possible to satisfy your request:

Your name;

Contact details, including contact name and telephone number or email address, delivery address.

In some instances, you may also be requested to provide certain data that may be used to further improve our products and services and/or better tailor the type of information presented to you. In most cases, this type of data is optional although, where the requested service is a personalized service, or provision of a product is dependent on your providing all requested data, failure to provide the requested data may prevent us from providing the service to you. This type of data includes, but is not limited to:

Gender;

Dietary preferences and lifestyles;

Other related products and services subscribed to.

The company’s web servers may also collect data relating to your online session, the use of which is to provide aggregated, anonymous, statistical information on the server’s usage so that we may better meet the demands and expectations of visitors to our sites. This type of data may include, but is not limited to:

The browser type and version;

Operating system; and

The IP address and/or domain name.

Confidentiality, Disclosure and Security of Personal Data
 

The Company does not trade your personal information and contact information for gain without your written consent. All personal data collected and held by the Company will be kept confidential, but where disclosure is necessary for the Company to comply with any statutory obligations or requirements, or for the Company to provide the Services to you or to carry out the original purpose, or a directly related purpose, for which the personal data were collected, those data may be provided to the following parties (whether within or outside Hong Kong):

Competent court of law, law enforcement agencies, or other governmental or statutory authorities, institutions or organisations;

Company’s associated companies, contractors, agents, sellers or suppliers of the goods/services, or other service operators, who are involved in the sale and marketing, administration or provision of the Services;

Any other person under a duty of confidentiality to the Company including a member of its group of companies, IT consultants, data processors, auditors, accountants, or lawyers, which has undertaken to keep such information confidential; and

Banks, financial institutions, credit card issuing companies or debt collection agencies.

Any questions, comments, suggestions or information other than personal data sent or posted to our website, or any part of the site by you will be considered as voluntarily provided to the Company on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development and marketing of services and to meet user needs.

All reasonable efforts are made to ensure that any personal data held by the Company is stored in a secure and safe place.

All personal data which we collect is kept confidential to the best of our ability. You will appreciate however, that we cannot guarantee the security of transmission.

Retention of Personal Data

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In your dealings with us, we retain records of your online transactions for auditing purposes. Our general policy is to retain the information for a reasonable period. We do not offer online facilities for you to delete personal data held by us.

 

Direct marketing

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The Company intends to use the personal data collected from you in direct marketing communications and the Company requires your consent for that purpose. After receiving your consent, you may receive from us or from our affiliated companies telephone calls, email and direct mailings containing promotional materials from time to time. We mainly communicate with you through email, if you wish to unsubscribe the direct marketing communications, you can find and click on the unsubscribe link in each of the promotional email, and we will opt you out from the mailing listing without any cost. Alternatively, you can reach our customer service by mailing us at contact@hocha.hk for un-subscription.

 

Access to and correction of information

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If you want to access and/or correct your personally identifiable information which you have given us via internet, you may write to us via:

Email: infowoodss@gmail.com 

 

Use of Cookies

 

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access the Company’s website. We use cookies on our website to:

recognise you whenever you visit this website

obtain information about your preferences, viewing and browsing behavior, online movements and use of the Internet

keep track of the items stored in your shopping basket and take you through the checkout process

carry out research and statistical analysis to help improve our Services and to help us better understand our visitor and customer requirements and interests

target our marketing and advertising campaigns and those of our business partners and advertisers more effectively by providing interest-based advertisements that are personalised to your interests

make your online experience more efficient and enjoyable

enable tighter security

The information we obtain from our use of cookies may not contain your personal data. Although we may obtain information about your computer or other electronic device such as IP address, browser settings, browsing records, and/or other Internet log information, this may not be able to identity you personally. To the extent that non-personal data is combined with personal data, we treat the combined data as personal data for the purposes of this Privacy Policy Statement. In certain circumstances we may collect personal data about you, but only where you voluntarily provide it by completing an online form, or where you purchase goods from our website or use the Services.

If you want to disallow the use of cookies, you can do so on your own web browser. If you disable cookies, you acknowledge that you may not be able to use some of the functionality of our website.

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Scope of Application

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This Privacy Policy Statement only applies to hocha.hk. Our website may contain links to other sites and pages. By activating a link, for example by clicking on the banner of an advertiser, you leave our website and the company does not exercise control over any personal data or any other information you give to any other entity after you have left our website. Access to and use of such other websites is at your own risk.

 

Data Access & Correction

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If you have any query in relation to the Hocha’s privacy policy or you wish to access or correct your personal data held by us, you may contact us via:

Email: infowoodss@gmail.com 

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Amending Privacy Policy Statement

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Our Privacy Policy Statement may be amended from time to time without prior notice, and it will be published on our site. You are advised to check it on a regular basis in order to obtain the latest version.

 

 

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